whats up with today telecommunications network? i don't know whats going on with their system but they surely have a problem. its been quite a while already that i had been subscribe to globe telecoms. before, i had no complain with this company, but lately, all their systems just went cappot.
when your sending sms or text message which they are commonly know, they're not only delayed but some of them get lost. by lost i mean that the intended party you are sending is not the one. you'll get a lot of "hu u" "hus dis" etc. is this the kind of service they provide? with us paying all the billions they are earning for a very poor service.
last month when i paid my bill, it took them almost a month to credit it, notwithstanding the constant message from their system that i have an overdue balance, which had been paid the month before.
also, what's with a lot of add on on the bills? i cant seem to get it, there's the Foreign currency adjustment, there's the tax etc. come on, with all the money you get, the least you could do is improve your system.
all you do is compete with your rival network, without knowing that the reason most globe subscriber are transferring because of your poor service. i was thinking that since this is an Ayala owned company, the aspects of being service oriented is prioritized, but lately, Ive been proven wrong.
you, whats your take on this???
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